The challenge
After more than 115 years without facility management, the NORDSEE restaurant chain decided to introduce facility management for its more than 340 locations in Germany and Austria in the mid-2010s.
The solution
Thanks to his training and expertise, Peter Schmidt was given the opportunity to set up and establish an internal facility management department in Bremerhaven and for the NORDSEE stores. This included the acquisition and implementation of CAFM software for technical store operations, the introduction of construction-related facility management for new builds and conversions, the implementation of sustainability requirements including DGNB certification for a new store building, the close integration of occupational health and safety and facility management, numerous commissioning projects following new builds and conversions, the planning of fire protection measures and the implementation of energy audits. The creation and subsequent implementation of a training concept meant that, for the first time, employees from the catering industry were able to receive comprehensive and practical training on the important topic of operator responsibility. The services provided by facility manager Peter Schmidt also included technical management and service provider management.
Services :
Key data :
340 stores in Germany and Austria, 17 million customers, sales approx. EUR 340 million p.a., comprehensive technology in store operation: kitchen and refrigeration technology, electrical, sanitary, partly automatic extinguishing systems, grease separators and high-quality sanitary equipment, ventilation systems, grease exhaust air, safety lighting, numerous interfaces to sales technology (checkout systems, W-Lan for customers and store IT, telephone systems, etc.).
Photos of the project




